AMD-3050 SuperTag Power Detacher
Device Overview
The AMD-3050 SuperTag is a flush-mounted power detacher designed for removing anti-theft tags at point of sale. The device is installed recessed into counter surfaces and requires professional installation by Sensormatic/ADT personnel.
Key Specifications
- Power Input: 24VAC, 1.0A max
- Operating Temperature: 0°C to 40°C (32°F to 104°F)
- Dimensions: 22cm x 18cm x 6.3cm
- Weight: 1275g (2.8 lbs)
Critical Installation Requirements
1. Installation Location:
- Must maintain 30cm (12in) clearance around tag nest
- Power outlet must be easily accessible
- Position should consider merchandise flow to prevent label reactivation
- Must be at least 8cm from label deactivation area
2. Power Requirements:
- 24VAC transformer required
- Minimum current rating: 1.0A
- Must use country-specific certified power source
- North America: Listed Class 2 or Sensormatic p/n 0650-0618-01
- Other regions: Certified Limited Power Source
Security Features
1. Programmable Functions:
- Pass code protection (default: 1-2-3-2)
- Auto-lock capability
- Adjustable dwell time (300ms default)
- Optional keypad lock
2. LED Indicators:
- Green: Ready/Unlocked
- Red: Locked
- Yellow: Used during resets/programming
## Safety Considerations
1. Physical Safety:
- Never place fingers inside tag nest
- Never force stuck tags
- Keep fingers clear during operation
- Only remove tags during dwell time pause
2. Installation Safety:
- Professional installation required
- Proper strain relief for power cables
- Appropriate fusing for voltage:
- 220/240V: 0.25A, 250V fuse
- 100/120V: 0.50A, 250V fuse
Common Issues and Solutions
1. Power Issues:
- Check power supply connection
- Verify correct fuse installation
- Confirm outlet functionality
2. Operational Issues:
- Tag seating problems: Check for debris, proper insertion angle
- Release problems: Verify power, check for obstructions
- Programming issues: Ensure correct pass code, proper key press duration
3. Error Conditions:
- Blinking red LED indicates errors
- Automatic reset attempts for jams
- Power cycle may resolve some issues
Maintenance Requirements
- Regular cleaning with mild soap solution
- No liquid directly on device
- Periodic debris removal from tag nest
- Regular functionality testing